All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

WebAdvisor

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Load Balancer supporting CCU essential services, such as Colleague, MyCCU, Self-Service, VPN services and more

ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.

System: Load Balancer

Maintenance Date and Time: Sunday, Dec. 1, 2024, beginning at 9 p.m.

Expected Duration: 5 minutes

Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.

Past Incidents

Monday August 14, 2023

Power outage at Coastal Science affecting services on east campus

Due to a power issue with Santee Cooper, the east campus is experiencing issues with Network and telecommunications. ITS has reached out to Facilities Management and they are awaiting confirmation of a resolve from Santee cooper.

Buildings affected would be CSC, Tennis, 450 Century, TheCoop and Atlantic Hall

The power and all services have been restored.

Facilities states that Santee Cooper is reporting that the power for CSC building will be out for several more hours.

Sunday August 13, 2023

No incidents reported

Saturday August 12, 2023

No incidents reported

Friday August 11, 2023

No incidents reported

Thursday August 10, 2023

No incidents reported

Wednesday August 9, 2023

No incidents reported

Tuesday August 8, 2023

No incidents reported

Monday August 7, 2023

Wired - Campus Network Issue Report

We are experiencing network hardware failure in the East side of the Wall Building currently affecting wired / wireless network and VoIP telephone services. The issue has been identified and the ITS team is working diligently to bring the hardware back online.

East side Wall Builing wired and wireless network, and VoIP phones are currently back online. A workaround has been implemented to bring the network live while a permanent solution is determined.

Sunday August 6, 2023

No incidents reported

Saturday August 5, 2023

No incidents reported

Friday August 4, 2023

PeopleAdmin Issue Report - PeopleAdmin

We are experiencing an outage with PeopleAdmin. The Office of Human Resources is currently working with the vendor for PeopleAdmin to resolve this issue. An update will be provided as soon as one is available.

The previously reported issues with PeopleAdmin have been resolved.

Thursday August 3, 2023

No incidents reported

Wednesday August 2, 2023

No incidents reported

Tuesday August 1, 2023

No incidents reported

Monday July 31, 2023

No incidents reported