All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Perceptive Content

ITS will perform a required system maintenance on the following system. Please plan accordingly.

System: Perceptive Content

Maintenance Date and Time: Friday, Jan. 10, 2025, from 12:30-1:30 p.m.

Duration: 1 hour

Impact: Perceptive users who may be impacted have received an email notice earlier today. Web Client (docs.coastal.edu) for Perceptive Content will be unavailable. This is the only service that will be affected. All forms and upload services will remain available. Users accessing Perceptive Content through thick client installed software will not be affected.

Past Incidents

Monday September 4, 2023

No incidents reported

Sunday September 3, 2023

No incidents reported

Saturday September 2, 2023

No incidents reported

Friday September 1, 2023

No incidents reported

Thursday August 31, 2023

No incidents reported

Wednesday August 30, 2023

No incidents reported

Tuesday August 29, 2023

No incidents reported

Monday August 28, 2023

No incidents reported

Sunday August 27, 2023

No incidents reported

Saturday August 26, 2023

No incidents reported

Friday August 25, 2023

No incidents reported

Thursday August 24, 2023

No incidents reported

Wednesday August 23, 2023

No incidents reported

Tuesday August 22, 2023

Moodle Issue Report

Due to high traffic volumes, we are currently experiencing performance issues with the Moodle system. The Moodle Team is working as quickly as possible with our external hosting vendor to get this resolved. Additional updates will be forthcoming.

After close monitoring of its functionality, the ongoing issues with the Quickmail block in Moodle have been resolved. The full functionality of Moodle has been restored.

Moodle is currently functioning and users should be able to access courses now. The Quickmail block has been disabled as it was affecting performance. Please be patient as our hosting vendor works to get this resolved.

Issues with Moodle resumed again around 7 p.m. on Aug. 22, 2023.

This has been escalated to the external hosting vendor at 7 p.m on Aug. 22, 2023, to get it resolved.

Moodle issues were resolved for a short time yesterday beginning at 4 p.m.
25Live Issue Report - 25Live

CollegeNET is currently experiencing technical issues that could result in slowed or interrupted Series25 services. This may affect 25Live services including event scheduling and university calendars. Other institutions utilizing 25Live are also experiencing similar issues. ITS will provide an update as soon as it is available.

CollegeNET has confirmed that all 25Live services have been fully restored.

Monday August 21, 2023

MyCCU Issue Report - MyCCU

We are experiencing a partial outage with MyCCU (https://myccu.coastal.edu). We are working with Ellucian, the vendor for MyCCU, to determine the cause. Updates will be provided as Ellucian works to identify and resolve the issue with MyCCU.

Until this issue is resolved, please access https://www.coastal.edu/myccudown for CCU resource links.

The scheduled maintenance was successfully completed as planned by Ellucian engineers. Ellucian engineers continue to monitor closely.

MyCCU (https://myccu.coastal.edu) access is restored and operational. Ellucian engineers have made MyCCU enhancements throughout the day and improvements in performance are observed.

Maintenance Notice: There will be a period of downtime tonight, Aug. 21, 2023, between 10 p.m. Eastern to 2 a.m. Eastern on Aug. 22, 2023, while Ellucian engineers make additional changes to improve performance with MyCCU.

Ellucian engineers are still working on the full restoration of services.

Ellucian engineers have identified the issue causing problems for some MyCCU users and are working on remediation. We will provide updates as Ellucian continues to make progress.