Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Self-Service

ITS will be performing required maintenance on the following system. Please plan accordingly.

System: Self-Service (https://sservice.coastal.edu/Student/)

Maintenance Date and Time: Monday, July 28, 2025, from 5-6 p.m.

Duration: 1 hour

Impact: During this maintenance window, Self-Service will not be accessible.

Past Incidents

Thursday November 30, 2023

Telephone Services Phone services experiencing issues

ITS has just became aware that phone service is experiencing issues. We are investigating.

  • Phone service is routed back to normal & service is stable. Marking this issue resolved.

  • Segra reports that they had a global 5 minute service interruption and are investigating the cause. However, they have reported that service is currently restored. ITS will wait until 5:00pm to re-route phones back to the main circuit so that current calls are not interrupted during business hours. We will monitor service after the re-route at 5:00pm

  • ITS has identified where the issue is and routed around it. We are opening a case with Segra (provider) to have the issue addressed.

    • Wednesday November 29, 2023

    No incidents reported

    Tuesday November 28, 2023

    No incidents reported

    Monday November 27, 2023

    Wired - Campus Network Service impact in CSC, Atlantic Hall and 450 Century due to power failure.

    All services in Coastal Science Center, Atlantica Hall, Tennis and 450 Century Circle are being impacted by a power event at Coastal Science Center. Services should restore when the power is restored.

  • It appears the power has now been restored.

  • This also impacts the Tennis Complex

    • Sunday November 26, 2023

    No incidents reported

    Saturday November 25, 2023

    No incidents reported

    Friday November 24, 2023

    No incidents reported

    Thursday November 23, 2023

    No incidents reported

    Wednesday November 22, 2023

    No incidents reported

    Tuesday November 21, 2023

    No incidents reported

    Monday November 20, 2023

    No incidents reported

    Sunday November 19, 2023

    No incidents reported

    Saturday November 18, 2023

    No incidents reported

    Friday November 17, 2023

    No incidents reported

    Thursday November 16, 2023

    WiFi - CCUguest Wireless guest access CCUguest is experiencing issues

    The security vendor that provides guest credentials are experiencing issues with sending text via their AWS services. They are aware of the problem and CCU ITS is monitoring.

    Users may work around the problem by disconnecting from WiFi temporarily to receive the emails containing the credentials via another internet source such as cell service or hotspot.

  • Issues with CCUGuest WiFi SMS text delivery services have been resolved.