All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - CINO Card services / CS GOLD system

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold. View the maintenance details and potential impacts for CINO Card services below. ITS will send out an email notice as soon as the maintenance is complete.

System: CBORD CS Gold Server for CCU CINO Card services

Maintenance Date and Time: Monday, Jan. 27, 2025, from 7-9 a.m.

Expected Duration: 1-2 hours

Impact: There may be periodic downtimes and/or interruptions for issuing new CINO Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. Door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, some door schedules may be interrupted. Additionally, food locations will cache the transactions and therefore not deny any transactions.

Past Incidents

Monday August 26, 2024

Telephone Services Issue Report - Network and Telephone Systems Outage at Specific Locations

ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.

Ticketing System / KACE Issue Report - KACE Ticketing System Outage

ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.

View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.

Sunday August 25, 2024

No incidents reported

Saturday August 24, 2024

No incidents reported

Friday August 23, 2024

No incidents reported

Thursday August 22, 2024

No incidents reported

Wednesday August 21, 2024

No incidents reported

Tuesday August 20, 2024

Moodle Moodle Issues

"The Office of Academic Technology is working on an active issue that is impacting Moodle load times and general connectivity and are working with the vendor to resolve the issue."

Monday August 19, 2024

No incidents reported

Sunday August 18, 2024

WiFi - CCUResNet Cypress experiencing partial WiFi coverage

Areas of Cypress hall are experiencing WiFi outage due to the recent electrical storm.

Saturday August 17, 2024

No incidents reported

Friday August 16, 2024

No incidents reported

Thursday August 15, 2024

No incidents reported

Wednesday August 14, 2024

No incidents reported

Tuesday August 13, 2024

No incidents reported

Monday August 12, 2024

No incidents reported