Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Past Incidents

Sunday September 1, 2024

No incidents reported

Saturday August 31, 2024

No incidents reported

Friday August 30, 2024

No incidents reported

Thursday August 29, 2024

No incidents reported

Wednesday August 28, 2024

No incidents reported

Tuesday August 27, 2024

No incidents reported

Monday August 26, 2024

Telephone Services Issue Report - Network and Telephone Systems Outage at Specific Locations

ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.

  • The previously reported issues are resolved for the network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety.

    • Ticketing System / KACE Issue Report - KACE Ticketing System Outage

    ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.

    View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.

  • The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.

  • The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.

    • Sunday August 25, 2024

    No incidents reported

    Saturday August 24, 2024

    No incidents reported

    Friday August 23, 2024

    No incidents reported

    Thursday August 22, 2024

    No incidents reported

    Wednesday August 21, 2024

    No incidents reported

    Tuesday August 20, 2024

    Moodle Moodle Issues

    "The Office of Academic Technology is working on an active issue that is impacting Moodle load times and general connectivity and are working with the vendor to resolve the issue."

  • Moodle team has identified the issue and our host was able to optimize the site.

    • Monday August 19, 2024

    No incidents reported

    Sunday August 18, 2024

    WiFi - CCUResNet Cypress experiencing partial WiFi coverage

    Areas of Cypress hall are experiencing WiFi outage due to the recent electrical storm.

  • Damaged equipment has been received and completed. Services restored