All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - Load Balancer supporting CCU essential services, such as Colleague, MyCCU, Self-Service, VPN services and more

ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.

System: Load Balancer

Maintenance Date and Time: Sunday, Dec. 1, 2024, beginning at 9 p.m.

Expected Duration: 5 minutes

Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.

Past Incidents

Friday September 6, 2024

No incidents reported

Thursday September 5, 2024

No incidents reported

Wednesday September 4, 2024

No incidents reported

Tuesday September 3, 2024

No incidents reported

Monday September 2, 2024

No incidents reported

Sunday September 1, 2024

No incidents reported

Saturday August 31, 2024

No incidents reported

Friday August 30, 2024

No incidents reported

Thursday August 29, 2024

No incidents reported

Wednesday August 28, 2024

No incidents reported

Tuesday August 27, 2024

No incidents reported

Monday August 26, 2024

Telephone Services Issue Report - Network and Telephone Systems Outage at Specific Locations

ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.

The previously reported issues are resolved for the network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety.
Ticketing System / KACE Issue Report - KACE Ticketing System Outage

ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.

View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.

The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.

The KACE Ticketing System / KACE Systems Management Appliance outage is resolved and all ticketing systems are operational.

Sunday August 25, 2024

No incidents reported

Saturday August 24, 2024

No incidents reported

Friday August 23, 2024

No incidents reported