All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Baxley Hall Network upgrade

On Wednesday May 14, 2025 between the hours of 7:00 am and 8:00 am, ITS will be performing a network upgrade on equipment located in Baxley Hall.

Maintenance Date: Wednesday, May 14, beginning at 7:00 a.m. through 8:00 a.m. Duration: 1.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

ITS Maintenance Notice - Micros Simphony System affecting registers at food service locations on campus

CCU’s vendor for CINO card services, CBORD, will be performing required systems maintenance, which may result in brief, scheduled interruptions to food service registers/terminals.

Systems: Micros Simphony-CS Gold Interface (affects registers at food locations on campus)

Maintenance Date and Time: Wednesday, May 14, 2025, from 9 a.m. -1 p.m.

Expected Duration: 4 hours

Impact: During the maintenance window, the Simphony system will be down for one hour, however, there is minimal impact expected for food service registers/terminal operations. Additionally, food service registers/terminals throughout campus will be interrupted for about 15 minutes for individually scheduled register upgrades. We appreciate your patience during this required maintenance as there may be temporary interruptions during the maintenance window.

Past Incidents

Sunday September 8, 2024

No incidents reported

Saturday September 7, 2024

No incidents reported

Friday September 6, 2024

No incidents reported

Thursday September 5, 2024

No incidents reported

Wednesday September 4, 2024

No incidents reported

Tuesday September 3, 2024

No incidents reported

Monday September 2, 2024

No incidents reported

Sunday September 1, 2024

No incidents reported

Saturday August 31, 2024

No incidents reported

Friday August 30, 2024

No incidents reported

Thursday August 29, 2024

No incidents reported

Wednesday August 28, 2024

No incidents reported

Tuesday August 27, 2024

No incidents reported

Monday August 26, 2024

Telephone Services Issue Report - Network and Telephone Systems Outage at Specific Locations

ITS reports that users are experiencing issues with network services, including wireless internet and telephone services at the following locations: Thompson Library, Lib Jackson Student Union, CMC Health Center, and Public Safety. ITS technicians are working to identify and resolve the situation. An update will be provided as soon as possible.

Ticketing System / KACE Issue Report - KACE Ticketing System Outage

ITS is experiencing an outage with the KACE Ticketing System / KACE Systems Management Appliance. This outage issue impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems. ITS and the vendor are working collaboratively to resolve the outage as quickly as possible.

View the recent email alert for alternative/temporary contact suggestions for the various offices that use the KACE Ticketing System.

Sunday August 25, 2024

No incidents reported