All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

WebAdvisor

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Past Incidents

Sunday September 15, 2024

No incidents reported

Saturday September 14, 2024

No incidents reported

Friday September 13, 2024

Perceptive Content (ImageNow) Issue Report - Perceptive Content

ITS is aware that users are experiencing login errors when trying to log into Perceptive Content's web version. ITS is working to get this resolved as soon as possible.

Services are restored and operational.

Telephone Services Issue Report

We have had reports of poor voice quality on incoming / outgoing telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.

Crews have completed repairs. Services have been restored.

The service provider has a team actively working to fix fiber damage related to this issue. Currenty the ETA for the repair team is 5:30pm but there is not yet an ETA on repair completion. The damage is extensive and will be time consuming. Updates will be provided as they are made available.

Support cases have been opened with and escalated with our phone service provider. We continue to investigate the issue to determine the root cause.

Thursday September 12, 2024

No incidents reported

Wednesday September 11, 2024

No incidents reported

Tuesday September 10, 2024

No incidents reported

Monday September 9, 2024

No incidents reported

Sunday September 8, 2024

No incidents reported

Saturday September 7, 2024

No incidents reported

Friday September 6, 2024

No incidents reported

Thursday September 5, 2024

No incidents reported

Wednesday September 4, 2024

No incidents reported

Tuesday September 3, 2024

No incidents reported

Monday September 2, 2024

No incidents reported

Sunday September 1, 2024

No incidents reported