All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Baxley Hall Network upgrade

On Wednesday May 14, 2025 between the hours of 7:00 am and 8:00 am, ITS will be performing a network upgrade on equipment located in Baxley Hall.

Maintenance Date: Wednesday, May 14, beginning at 7:00 a.m. through 8:00 a.m. Duration: 1.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

ITS Maintenance Notice - Micros Simphony System affecting registers at food service locations on campus

CCU’s vendor for CINO card services, CBORD, will be performing required systems maintenance, which may result in brief, scheduled interruptions to food service registers/terminals.

Systems: Micros Simphony-CS Gold Interface (affects registers at food locations on campus)

Maintenance Date and Time: Wednesday, May 14, 2025, from 9 a.m. -1 p.m.

Expected Duration: 4 hours

Impact: During the maintenance window, the Simphony system will be down for one hour, however, there is minimal impact expected for food service registers/terminal operations. Additionally, food service registers/terminals throughout campus will be interrupted for about 15 minutes for individually scheduled register upgrades. We appreciate your patience during this required maintenance as there may be temporary interruptions during the maintenance window.

Past Incidents

Monday September 30, 2024

Telephone Services Issue Report - Telephone Services - Caller Audio Issues

We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.

Sunday September 29, 2024

No incidents reported

Saturday September 28, 2024

No incidents reported

Friday September 27, 2024

No incidents reported

Thursday September 26, 2024

No incidents reported

Wednesday September 25, 2024

No incidents reported

Tuesday September 24, 2024

Telephone Services Issue Report

Reports have been made that off-campus calls inbound to campus extensions are not going through. A critical case has been opened with our service provider. Updates will be made as more information is made available.

Monday September 23, 2024

Informer Reporting Issue Report - Informer 5 Services

ITS would like to inform users that there is currently an outage for Informer 5 services. ITS staff are working to identify and resolve the situation as quickly as possible.

Sunday September 22, 2024

No incidents reported

Saturday September 21, 2024

No incidents reported

Friday September 20, 2024

No incidents reported

Thursday September 19, 2024

No incidents reported

Wednesday September 18, 2024

No incidents reported

Tuesday September 17, 2024

No incidents reported

Monday September 16, 2024