All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Baxley Hall Network upgrade

On Wednesday May 14, 2025 between the hours of 7:00 am and 8:00 am, ITS will be performing a network upgrade on equipment located in Baxley Hall.

Maintenance Date: Wednesday, May 14, beginning at 7:00 a.m. through 8:00 a.m. Duration: 1.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

ITS Maintenance Notice - Micros Simphony System affecting registers at food service locations on campus

CCU’s vendor for CINO card services, CBORD, will be performing required systems maintenance, which may result in brief, scheduled interruptions to food service registers/terminals.

Systems: Micros Simphony-CS Gold Interface (affects registers at food locations on campus)

Maintenance Date and Time: Wednesday, May 14, 2025, from 9 a.m. -1 p.m.

Expected Duration: 4 hours

Impact: During the maintenance window, the Simphony system will be down for one hour, however, there is minimal impact expected for food service registers/terminal operations. Additionally, food service registers/terminals throughout campus will be interrupted for about 15 minutes for individually scheduled register upgrades. We appreciate your patience during this required maintenance as there may be temporary interruptions during the maintenance window.

Past Incidents

Tuesday October 15, 2024

No incidents reported

Monday October 14, 2024

No incidents reported

Sunday October 13, 2024

No incidents reported

Saturday October 12, 2024

No incidents reported

Friday October 11, 2024

No incidents reported

Thursday October 10, 2024

No incidents reported

Wednesday October 9, 2024

No incidents reported

Tuesday October 8, 2024

No incidents reported

Monday October 7, 2024

No incidents reported

Sunday October 6, 2024

No incidents reported

Saturday October 5, 2024

No incidents reported

Friday October 4, 2024

No incidents reported

Thursday October 3, 2024

Telephone Services Issue Report

On Thursday, Oct. 3, we had reports of intermittent issues with incoming call audio from off-campus callers. Reports state that the incoming caller cannot be heard.

A case with the service provider was opened along with call examples. The service provider has indicated that the issue was isolated and the issues are resolved.

However, if you experience this issue please document the incoming caller ID phone number the on-campus extension the caller was trying to reach, the time/date of the call, and a brief description of the issue. Submit that information through a telephone support ticket by visiting 5000.coastal.edu

Wednesday October 2, 2024

No incidents reported

Tuesday October 1, 2024

No incidents reported

Monday September 30, 2024

Telephone Services Issue Report - Telephone Services - Caller Audio Issues

We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.