All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
No incidents reported.
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No incidents reported.
Verified transport services for delivery of external mail were hung up and restarted services. External mail was queued and is now being delivered.
Due to the large amount of mail that was in queue, delivery will be slower than usual until the backlog is cleared.
CollegeNET has identified a potential fix, but they are unsure when the patch will be pushed to our environment. More updates to follow as we receive them.
CollegeNET QA team has identified the problem and is now in the process of reviewing a fix.
Emails generated from 25Live are not being delivered. There is a open ticket with CollegeNET and they are investigating the issue.
The telephone service performance issues have been resolved as of 9:00 a.m. 8/1/2019.
The cause of the telecommunications performance issues has been identified. Due to an influx of inbound telephone traffic, standard resources provided by upstream carriers have been taxed.
Our service provider is working with upstream carriers to get the facilities for this VoIP telephone traffic expanded to be able to accommodate the high volume of inbound calls.
There is currently no ETR provided; updates will be made as we become more informed.
Our telephone service provider continues to investigate reported inbound call connectivity issues.
There are no major service outages reported with our service provider; they are working with other service providers to determine the issue.
There is an issue with telephone services that is affecting incoming calling services. Segra (formerly Spirit) is working to identify the issue.
Repair to the damaged fiber optic has been completed as of 1:18 a.m. 7/31/2019. Routing of communications traffic has been returned to normal and services are back to a normal state.
Service issues will remain to occur intermittently. The service provider has staff on-site to repair the fiber optic cut. Estimated time to repair is still not available.
There is an issue with telephone services that is affecting access to off campus calling services. Spirit (Segra) technicians are currently on site to resolve the issue.
Initial reports from the service provider state there is a fiber optic issue and network / telephone traffic is being routed an alternate path but users may experience intermittent issues with call completion and voice quality. An update will be provided as we are informed.