All systems are operational.

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Planned maintenance

  • Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:

    Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

2 years ago

25Live services have been fully restored.

Identified

2 years ago

We received an update from CollegeNET: "On Thursday, November 2, CollegeNET experienced a service outage due to a near complete power failure at our data center. This incident began at approximately 5 AM PT and continues to the present. During this outage, all Series25® services are temporarily unavailable. We understand the importance of these services to your operations and apologize for any inconvenience this may cause. Our IT team is actively managing the situation, with personnel on-site at the data center. Rest assured that they are prepared to restore our services as soon as power is fully restored within our server area. Series25 services will resume when our data center regains power. We will notify you as soon as our services are back online. You are our top priority, and we appreciate your patience and understanding as we work to resolve this issue."

Reported

2 years ago

We are experiencing an interruption of services for 25Live/Scheduling. This is affecting access to event scheduling, including university calendars. ITS is actively working with the vendor (CollegeNET) to return functionality as soon as possible.

ITS Maintenance Notice - Network Services in Atheneum Hall

2 years ago
Complete

ITS has scheduled required network services maintenance for the following area due to hardware failure, please plan accordingly.

System: Network Services - Atheneum Hall Only

Maintenance Date and Time: Thursday, Nov. 2, 2023, from 6 to 8 a.m.

Duration: 2 Hours

Impact: There are expected, intermittent interruptions to wired internet, wireless internet, and VoIP (telephone) services for users in Atheneum Hall only.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Fixed

2 years ago

HTC and Segra reports the fiber has been repaired and while confirming service we found service was restored at 7:25pm

Identified

2 years ago

The root cause has been identified and confirmed as an HTC service issue caused by fiber cut. ITS technicians were informed that the repair team is in route. There was not an estimated time frame provided.

Reported

2 years ago

CCU is currently experiencing a network service outage at University Place due to an HTC service interruption. This affects the wired network, wireless network, and VoIP (telephone) services at UP. ITS technicians are monitoring this situation with HTC while they resolve their service interruption. An update will be provided as soon as we have more information.

No incidents reported.