All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:
Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall
No incidents reported.
No incidents reported.
The telephone / voice quality and voicemail issues for incoming campus calls has been resolved. Should you experience call quality issues after this incident updated please document the caller ID information, date and time of call, and brief description of the issue; Then visit 5000.coastal.edu and open a telephone service request providing this information.
Service providers believe they have identified the location of the issue but have not yet identified the root issue. Voice traffic has been temporarily rerouted to provide better services until the issue is fully resolved. If you experience call issues after this incident updated please document the caller ID information, date and time of call, and brief description of the issue; Then visit 5000.coastal.edu and open a telephone service request providing this information.
ITS reports additional issues of failed inbound call audio from calls outside of the university. The support cases with SEGRA and HTC are still open, Segra is onsite with a technician to investigate further.
We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.
ITS has scheduled maintenance for the following systems. Please plan accordingly.
System: KACE Ticketing System / KACE Appliance (https://5000.coastal.edu)
Maintenance Date and Time: Monday, Sept. 16, 2024, from 12-2 p.m. (Updated due to university closure)
Duration: 2 Hours
Impact: The Ticketing System / KACE Appliance will not be available during the maintenance window due to a required systems upgrade and maintenance. This maintenance impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communications, HR Service Center, Human Resources, Institutional Research, Assessment and Analysis, Athletics Digital Services, Academic Affairs Division, and Financial Aid & Scholarships ticketing systems for the duration of the maintenance window.
No incidents reported.
No incidents reported.
Services are restored and operational.
ITS is aware that users are experiencing login errors when trying to log into Perceptive Content's web version. ITS is working to get this resolved as soon as possible.
Crews have completed repairs. Services have been restored.
The service provider has a team actively working to fix fiber damage related to this issue. Currenty the ETA for the repair team is 5:30pm but there is not yet an ETA on repair completion. The damage is extensive and will be time consuming. Updates will be provided as they are made available.
The service provider has a team actively working to fix fiber damage related to this issue. Currenty the ETA for the repair team is 5:30pm but there is not yet an ETA on repair completion. The damage is extensive and will be time consuming. Updates will be provided as they are made available.
Support cases have been opened with and escalated with our phone service provider. We continue to investigate the issue to determine the root cause.
We have had reports of poor voice quality on incoming / outgoing telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.
No incidents reported.
ITS has scheduled required maintenance for the following system. Please plan accordingly.
System: Informer 5 (https://informer5.coastal.edu/)
Maintenance Date and Time: Wednesday, Sept. 11, 2024, from 3:30-5:30 p.m.
Duration: 2 Hours
Impact: Informer 5 will not be available during the maintenance window due to a required system upgrade.
Informer (https://informer.coastal.edu) will still be available during the maintenance window.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.