Some systems are experiencing issues.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
ITS will be performing required maintenance on the network servicing portions of Singleton Hall. System: Wired Internet and VoIP telephone services for Singleton Hall Maintenance Date and Time: Friday August 21, 2026 6:00am-7:00am Duration: 1 hours with intermittent interruptions throughout Impact: During this maintenance window, the occupants of Singleton Hall may experience intermittent outages for wired internet services and VoIP telephone services.
No incidents reported.
No incidents reported.
We are experiencing an issue with analog phone services including fax and emergency communication lines. ITS technicians are working with the service provider to further determine the situation and a solution. An update will be provided when more information is available.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
UPDATE: HTC has notified us that they have issues with the new fiber and will be unable to complete this maintenance. It will have to be rescheduled.
Next week on Thursday, Nov. 21, HTC will be relocating fiber for the Highway 501 widening project. Please plan accordingly.
System: Internet and Telephone Services
Maintenance Date and Time: Thursday, Nov. 21, 2024, from 7-7:30 a.m.
Duration: 30 minutes
Impact: ITS has prepared an alternate path for internet traffic to move to while HTC performs the fiber relocation work. The involved fiber will affect BCCMWS, CSC, Tennis, Atlantic Hall and 450 Century Circle. Traffic may be interrupted for 20 seconds when they break the fiber and another 20 seconds when they reconnect the fiber.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
The vendor identified an issue with Microsoft Azure and collaborated with Microsoft to resolve it. Services are restored and operational.
We are experiencing a vendor issue that is affecting access to printing services for CCUprint. ITS technicians are working with our service provider to further determine the situation and a solution. An update will be provided when we have more information.
NOTE: this maintenance will be rescheduled. A new notice will be sent
ITS will be performing a required maintenance on the following system that supports many of CCU’s essential services and systems. Please plan accordingly.
System: Load Balancer
Maintenance Date and Time: Sunday, Nov. 17, 2024, beginning at 11 p.m.
Expected Duration: 5 minutes
Impact: The following services will be unavailable for about 30 seconds: VPN services, Colleague, Colleague UI, Self-Service, MyCCU, Perceptive Content services, and login access to PeopleAdmin.
On Thursday November 14, 2024 between the hours of 5:30 am and 8:00 am, ITS will be performing a network upgrade on the equipment located in Baxley Hall.
Maintenance Date: Thursday, November 14, beginning at 5:30 a.m. through 8:00 a.m. Duration: 2.5 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.