All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:
Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
The previously reported issues with Self-Service (https://sservice.coastal.edu/Student/) are temporarily resolved and services are operational.
ITS has received reports of intermittent issues when accessing Self-Service (https://sservice.coastal.edu/Student/). ITS is actively working with the vendor (Ellucian) to return functionality as soon as possible.
ITS will be performing required maintenance on the following system. Please plan accordingly.
System: Self-Service (https://sservice.coastal.edu/Student/)
Maintenance Date and Time: Monday, June 23, 2025, from 4-5 p.m.
Duration: 1 hour
Impact: During this maintenance window, Self-Service will not be accessible.
ITS has begun scheduled maintenance for Self Service (https://sservice.coastal.edu). While maintenance is underway, the service may be temporarily unavailable. We appreciate your patience and will restore access as soon as possible. Anticipated timeframe is approximately one hour.
ITS scheduled maintenance for Self Service (https://sservice.coastal.edu) is now complete. Important: You may need to clear your browser cookies and cache (visit https://us.norton.com/blog/how-to/how-to-clear-cookies). If you experience any issues, please open a support ticket at https://5000.coastal.edu. Thank you!
Self Service and myCCU functionality have been fully restored. Thank you for your patience.
In addition to Self Service, myccu.coastal.edu is also experiencing issues. We are actively working working with the vendor to resolve as soon as possible. Thanks for your understanding.
We are experiencing an issue with Self Service. ITS is aware and actively working with the vendor to restore services.
No incidents reported.
ITS will be performing critical maintenance on the network hardware servicing Thompson Library. Please plan accordingly.
System: Thompson Library’s Main Distribution Frame (MDF)
Maintenance Date and Time: Friday, June 20, 2025, from 6-7:30 a.m.
Duration: 1.5 hours
Impact: During this maintenance window, the occupants of the building may experience intermittent outages for all internet and VoIP telephone services. This maintenance is required to provide a permanent resolution to the recent outages experienced on June 18, 2025.
No incidents reported.
The hardware failure has been resolved.
We are experiencing an issue with hardware failure at Thompson Library that is affecting access to all network-related services. ITS technicians are working to replace the hardware. An update will be provided as soon as possible.
The hardware failure has been resolved.
We are experiencing an issue with hardware failure at the HTC Center that is affecting access to all network-related services. ITS technicians are working to replace the hardware. An update will be provided as soon as possible.
No incidents reported.
No incidents reported.