All systems are operational.

Fixed

2 years ago ·

Issues with CCUGuest WiFi SMS text delivery services have been resolved.

2 years ago ·

The security vendor that provides guest credentials are experiencing issues with sending text via their AWS services. They are aware of the problem and CCU ITS is monitoring.

Users may work around the problem by disconnecting from WiFi temporarily to receive the emails containing the credentials via another internet source such as cell service or hotspot.

Incident UUID 7e623eb3-5dbd-4b55-9127-a543404acac4