All systems are operational.

Fixed

3 years ago ·

AWS has remediated the issue with core services used by a number of Ellucian products, including MyCCU. Ellucian Engineers will continue to monitor, but services are now restored.

Watching

3 years ago ·

MyCCU (Ellucian Experience) is recovering from the AWS service interruption. Ellucian engineers are coordinating with AWS on full remediation of the issue and will provide additional updates as they monitor service health.

Identified

3 years ago ·

MyCCU (Ellucian Experience) is currently experiencing a service outage due to an Amazon Web Services service interruption. Ellucian Engineers are currently working with AWS to remediate this issue.

3 years ago ·

We are experiencing an issue with MyCCU (https://myccu.coastal.edu/). ITS and the MyCCU vendor, Ellucian, are working to further determine the situation and a solution. An update will be provided as soon as possible.

Incident UUID eb6c416c-5e70-4caa-8ca3-58915021e0f0