All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - CINO Card services / CS GOLD system

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold. View the maintenance details and potential impacts for CINO Card services below. ITS will send out an email notice as soon as the maintenance is complete.

System: CBORD CS Gold Server for CCU CINO Card services

Maintenance Date and Time: Monday, Jan. 27, 2025, from 7-9 a.m.

Expected Duration: 1-2 hours

Impact: There may be periodic downtimes and/or interruptions for issuing new CINO Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. Door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, some door schedules may be interrupted. Additionally, food locations will cache the transactions and therefore not deny any transactions.

ITS Maintenance - TerminalFour (T4)

The following email has been sent to T4 Moderators on Jan. 17, 2025.

ITS has scheduled a required update for the TerminalFour (T4) system. Please plan accordingly.

System: TerminalFour (T4)

Maintenance Date and Time: Friday, Jan. 31, 2025, from 1-3 p.m.

Duration: Two hours

Impact: T4 will not be available during the maintenance window. Normal operations are expected to resume on Friday, Jan. 31 by 3 p.m. ITS will inform users by email when T4 is available again.

Past Incidents

Saturday November 13, 2021

No incidents reported

Friday November 12, 2021

WebAdvisor Issue Report - WebAdvisor

We are experiencing an issue with WebAdvisor that is affecting access to various services. ITS technicians are working with our vendor to further determine the situation and a solution as quickly as possible.

Internet access Issue Report - Internet Connectivity Issue at CCU due to Off-Campus Outage

We are experiencing internet connectivity issues due to an off-campus outage. ITS is working with Segra and HTC to address this issue at CCU and determine when there will be a resolution to restore internet access at CCU and the off-campus outage. An update will be provided as soon as possible.

Thursday November 11, 2021

WebAdvisor Issue Report - WebAdvisor Single-Sign-On

ITS is in the process of correcting a Single-Sign-On issue for CCU users for WebAdvisor. At this time, CCU users may have difficulty logging in to WebAdvisor, however, ITS is working to resolve the situation as quickly as possible.

Wednesday November 10, 2021

No incidents reported

Tuesday November 9, 2021

No incidents reported

Monday November 8, 2021

No incidents reported

Sunday November 7, 2021

No incidents reported

Saturday November 6, 2021

No incidents reported

Friday November 5, 2021

No incidents reported

Thursday November 4, 2021

No incidents reported

Wednesday November 3, 2021

No incidents reported

Tuesday November 2, 2021

Microsoft 365 / Email Issue Report - Microsoft 365 Issues

Microsoft 365 is experiencing ongoing intermittent issues. For example, users can't access or open files in Microsoft 365 services. Impacted services may include, but aren't limited to, SharePoint Online, OneDrive for Business, Microsoft Teams, and Microsoft 365 apps.

ITS is aware of the situation and is monitoring progress through our Microsoft representative.

Monday November 1, 2021

No incidents reported

Sunday October 31, 2021

No incidents reported

Saturday October 30, 2021

No incidents reported