All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance - CINO Card services / CS GOLD system

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold. View the maintenance details and potential impacts for CINO Card services below. ITS will send out an email notice as soon as the maintenance is complete.

System: CBORD CS Gold Server for CCU CINO Card services

Maintenance Date and Time: Monday, Jan. 27, 2025, from 7-9 a.m.

Expected Duration: 1-2 hours

Impact: There may be periodic downtimes and/or interruptions for issuing new CINO Cards, the use of meal plans, and the use of CINO cash throughout the maintenance period. Door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, some door schedules may be interrupted. Additionally, food locations will cache the transactions and therefore not deny any transactions.

Past Incidents

Thursday December 9, 2021

No incidents reported

Wednesday December 8, 2021

Telephone Services Resolution

Analog phone services have been restored.

Tuesday December 7, 2021

Telephone Services Issue Report

We are experiencing an issue that affects analog phone lines. This includes fax lines, elevator communication lines, and alarm service lines. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as additional information is known.

ITS Notice - Amazon Web Services Outage Reported

CCU services are experiencing effects from a reported outage of Amazon Web Services (AWS) cloud servers. This outage is causing slow loading or failures for systems and services that use AWS services, such as Respondus Lockdown Browser and Monitor, Ally, RIVS Interview Stream services, and potentially other systems/services using AWS as this issue persists. ITS is monitoring this situation as it evolves.

Monday December 6, 2021

No incidents reported

Sunday December 5, 2021

No incidents reported

Saturday December 4, 2021

No incidents reported

Friday December 3, 2021

Internet access Internet and Telephone Access Issues - Restored

CCU was experiencing an internet and phone access outage due to off-campus issues around 2:30 p.m.

Internet and phone connectivity are restored as of 3 p.m. ITS is working with Segra and HTC to ensure they are continuing to resolve all connectivity issues.

Thursday December 2, 2021

No incidents reported

Wednesday December 1, 2021

No incidents reported

Tuesday November 30, 2021

No incidents reported

Monday November 29, 2021

No incidents reported

Sunday November 28, 2021

No incidents reported

Saturday November 27, 2021

No incidents reported

Friday November 26, 2021

No incidents reported

Thursday November 25, 2021

No incidents reported