All systems are operational

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Baxley Hall Network upgrade

On Wednesday May 14, 2025 between the hours of 7:00 am and 8:00 am, ITS will be performing a network upgrade on equipment located in Baxley Hall.

Maintenance Date: Wednesday, May 14, beginning at 7:00 a.m. through 8:00 a.m. Duration: 1.0 hours Impact: During this time, building occupants may experience intermittent network and telephone service outages.

ITS Maintenance Notice - Micros Simphony System affecting registers at food service locations on campus

CCU’s vendor for CINO card services, CBORD, will be performing required systems maintenance, which may result in brief, scheduled interruptions to food service registers/terminals.

Systems: Micros Simphony-CS Gold Interface (affects registers at food locations on campus)

Maintenance Date and Time: Wednesday, May 14, 2025, from 9 a.m. -1 p.m.

Expected Duration: 4 hours

Impact: During the maintenance window, the Simphony system will be down for one hour, however, there is minimal impact expected for food service registers/terminal operations. Additionally, food service registers/terminals throughout campus will be interrupted for about 15 minutes for individually scheduled register upgrades. We appreciate your patience during this required maintenance as there may be temporary interruptions during the maintenance window.

Past Incidents

Sunday December 12, 2021

No incidents reported

Saturday December 11, 2021

No incidents reported

Friday December 10, 2021

No incidents reported

Thursday December 9, 2021

No incidents reported

Wednesday December 8, 2021

Telephone Services Resolution

Analog phone services have been restored.

Tuesday December 7, 2021

Telephone Services Issue Report

We are experiencing an issue that affects analog phone lines. This includes fax lines, elevator communication lines, and alarm service lines. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as additional information is known.

ITS Notice - Amazon Web Services Outage Reported

CCU services are experiencing effects from a reported outage of Amazon Web Services (AWS) cloud servers. This outage is causing slow loading or failures for systems and services that use AWS services, such as Respondus Lockdown Browser and Monitor, Ally, RIVS Interview Stream services, and potentially other systems/services using AWS as this issue persists. ITS is monitoring this situation as it evolves.

Monday December 6, 2021

No incidents reported

Sunday December 5, 2021

No incidents reported

Saturday December 4, 2021

No incidents reported

Friday December 3, 2021

Internet access Internet and Telephone Access Issues - Restored

CCU was experiencing an internet and phone access outage due to off-campus issues around 2:30 p.m.

Internet and phone connectivity are restored as of 3 p.m. ITS is working with Segra and HTC to ensure they are continuing to resolve all connectivity issues.

Thursday December 2, 2021

No incidents reported

Wednesday December 1, 2021

No incidents reported

Tuesday November 30, 2021

No incidents reported

Monday November 29, 2021

No incidents reported

Sunday November 28, 2021

No incidents reported