Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
Maintenance Notice - HTC Fiber Relocation Impacts to Internet and Telephone Services for select areas

Next week on Thursday, Nov. 21, HTC will be relocating fiber for the Highway 501 widening project. Please plan accordingly.

System: Internet and Telephone Services

Maintenance Date and Time: Thursday, Nov. 21, 2024, from 7-7:30 a.m.

Duration: 30 minutes

Impact: ITS has prepared an alternate path for internet traffic to move to while HTC performs the fiber relocation work. The involved fiber will affect BCCMWS, CSC, Tennis, Atlantic Hall and 450 Century Circle. Traffic may be interrupted for 20 seconds when they break the fiber and another 20 seconds when they reconnect the fiber.

Past Incidents

Sunday December 19, 2021

No incidents reported

Saturday December 18, 2021

No incidents reported

Friday December 17, 2021

No incidents reported

Thursday December 16, 2021

No incidents reported

Wednesday December 15, 2021

No incidents reported

Tuesday December 14, 2021

No incidents reported

Monday December 13, 2021

No incidents reported

Sunday December 12, 2021

No incidents reported

Saturday December 11, 2021

No incidents reported

Friday December 10, 2021

No incidents reported

Thursday December 9, 2021

No incidents reported

Wednesday December 8, 2021

Telephone Services Resolution

Analog phone services have been restored.

Tuesday December 7, 2021

Telephone Services Issue Report

We are experiencing an issue that affects analog phone lines. This includes fax lines, elevator communication lines, and alarm service lines. ITS and SEGRA technicians are working to further determine the situation and a solution. An update will be provided as soon as additional information is known.

Analog phone services have been restored.

The cause for the outage has been identified and is under repair. Estimated time for repair by our service provider is currently 9:30pm. Additional updates will be provided as they are made available.

Our service provider has identified the issue is related to a fiber optic cut. Technicians are onsite working to restore communications. There has not been an estimated time for repair provided. Updates will be posted as they are made available.
ITS Notice - Amazon Web Services Outage Reported

CCU services are experiencing effects from a reported outage of Amazon Web Services (AWS) cloud servers. This outage is causing slow loading or failures for systems and services that use AWS services, such as Respondus Lockdown Browser and Monitor, Ally, RIVS Interview Stream services, and potentially other systems/services using AWS as this issue persists. ITS is monitoring this situation as it evolves.

AWS Update: "With the network device issues resolved, we are now working towards recovery of any impaired services. " For more information, visit https://status.aws.amazon.com/.

AWS Update: "The root cause of this issue is an impairment of several network devices. We continue to work toward mitigation, and are actively working on a number of different mitigation and resolution actions. While we have observed some early signs of recovery, we do not have an ETA for full recovery...We will continue to provide updates here as we have more information to share." For more information, visit https://status.aws.amazon.com/.

Monday December 6, 2021

No incidents reported

Sunday December 5, 2021

No incidents reported