Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance Notice - CS Gold System for CCU CINO Card services

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

Past Incidents

Sunday September 29, 2024

No incidents reported

Saturday September 28, 2024

No incidents reported

Friday September 27, 2024

No incidents reported

Thursday September 26, 2024

No incidents reported

Wednesday September 25, 2024

No incidents reported

Tuesday September 24, 2024

Telephone Services Issue Report

Reports have been made that off-campus calls inbound to campus extensions are not going through. A critical case has been opened with our service provider. Updates will be made as more information is made available.

Monday September 23, 2024

Informer Reporting Issue Report - Informer 5 Services

ITS would like to inform users that there is currently an outage for Informer 5 services. ITS staff are working to identify and resolve the situation as quickly as possible.

Sunday September 22, 2024

No incidents reported

Saturday September 21, 2024

No incidents reported

Friday September 20, 2024

No incidents reported

Thursday September 19, 2024

No incidents reported

Wednesday September 18, 2024

No incidents reported

Tuesday September 17, 2024

No incidents reported

Monday September 16, 2024

Sunday September 15, 2024

No incidents reported