Some systems are experiencing issues

Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Maintenance
ITS Maintenance Notice - CS Gold System for CCU CINO Card services

CCU’s vendor for CINO Card services, CBORD, is performing a required upgrade for the CINO Card services system, CS Gold on Thursday, June 12 at 3 p.m. View the maintenance details and potential impacts for CINO Card services below.

System: CS Gold System for CCU CINO Card services

Maintenance Date and Time: Thursday, June 12, 2025, from 3-5 p.m.

Expected Duration: 1-2 hours

Impacts: There may be periodic downtimes and/or interruptions for CINO Card Services and door access, such as issuing new CINO Cards, the use of meal plans, and the use of CINO cash for any purchase on or off-campus throughout the maintenance period.

For food locations that are open on campus and off-campus retailers, the terminals should store transactions in offline mode and services should not be interrupted.

Also, due to current system configurations, door access in Thompson Library, Hampton Hall, and ACE (615 Hwy 544) buildings will not work in an offline mode, and will experience interruptions during the maintenance window – please plan accordingly.

For all other campus buildings, door access should work off of an offline database, so if an individual has used their card at that location before, they should still have access during the upgrade. If they haven't used their card for a door location before, someone may have to let them into that location. However, it is possible that some door schedules may be interrupted.

ITS will send out an email notice when the maintenance is complete.

Past Incidents

Monday October 14, 2024

No incidents reported

Sunday October 13, 2024

No incidents reported

Saturday October 12, 2024

No incidents reported

Friday October 11, 2024

No incidents reported

Thursday October 10, 2024

No incidents reported

Wednesday October 9, 2024

No incidents reported

Tuesday October 8, 2024

No incidents reported

Monday October 7, 2024

No incidents reported

Sunday October 6, 2024

No incidents reported

Saturday October 5, 2024

No incidents reported

Friday October 4, 2024

No incidents reported

Thursday October 3, 2024

Telephone Services Issue Report

On Thursday, Oct. 3, we had reports of intermittent issues with incoming call audio from off-campus callers. Reports state that the incoming caller cannot be heard.

A case with the service provider was opened along with call examples. The service provider has indicated that the issue was isolated and the issues are resolved.

However, if you experience this issue please document the incoming caller ID phone number the on-campus extension the caller was trying to reach, the time/date of the call, and a brief description of the issue. Submit that information through a telephone support ticket by visiting 5000.coastal.edu

Wednesday October 2, 2024

No incidents reported

Tuesday October 1, 2024

No incidents reported

Monday September 30, 2024

Telephone Services Issue Report - Telephone Services - Caller Audio Issues

We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.