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Systems Status

This site displays the operating status of many of Coastal Carolina University's technology systems and services.

Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.

Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.

Academic Technology

Moodle

Operational

Panorama for Digital Accessibility

Operational

Self-Service

Operational

TutorTrac/TracCloud

Operational

Turnitin

Operational

YuJa - Enterprise Video Platform

Operational

Zoom

Operational

Administrative Systems

25Live

Operational

Accommodate - Symplicity

Operational

Advocate GME - Symplicity

Operational

CINO ID Cards

Operational

Colleague (Datatel)

Operational

Cryptkeeper (DDPE)

Operational

Informer Reporting

Operational

ITS Service Center (5000@coastal.edu)

Operational

Ticketing System / KACE

Operational

Microsoft 365 / Email

Operational

Microsoft Azure Authentication

Operational

Moodle Employee Training Server

Operational

PeopleAdmin

Operational

Perceptive Content (ImageNow)

Operational

Printing: Computer Labs/Library

Operational

Remote Support (BeyondTrust)

Operational

Softdocs

Operational

Synoptix

Operational

TimeClock Plus

Operational

VPN Services

Operational

Network Services

WiFi - CCUguest

Operational

Internet access

Operational

Network Drives

Operational

WiFi - CCUResNet

Operational

WiFi - eduroam

Operational

Wired - Campus Network

Operational

Research

High Performance Computing

Operational

Discovery Portal

Operational

Web Services

MyCCU

Operational

t4 content management

Operational

www.coastal.edu

Operational

Other Systems

CCU Shuttle Tracker

Operational

eBoards (Visix)

Operational

Fusion - Recreation Management Software

Operational

CCUCloud

Operational

Telephone Services

Operational

Maintenance

ITS Maintenance - Internet and Telephone Services for Hackler Golf Course

ITS will be performing required maintenance on the network servicing Hackler Golf Course. Please plan accordingly.

System: Internet and Telephone Network Equipment for Hackler Golf Course

Maintenance Date and Time: Wednesday, Sept. 3, 2025, from 5:30 a.m.-6:30 a.m.

Duration: Expected impact is 30-45 minutes

Impact: During this maintenance window, the occupants of each building will experience intermittent outages for all internet and VoIP telephone services.

Past Incidents

Wednesday October 2, 2024

No incidents reported

Tuesday October 1, 2024

No incidents reported

Monday September 30, 2024

Telephone Services Issue Report - Telephone Services - Caller Audio Issues

We have had reports of poor voice quality on incoming telephone calls. We are working with the service provider to identify the root cause. Updates will be provided as they become available.

The telephone / voice quality and voicemail issues for incoming campus calls has been resolved.

If you encounter call quality problems following this email, please record the caller ID/telephone number, date, time of call, and a short description of the problem. Afterwards, go to https://5000.coastal.edu and submit an ITS telephone service request with these details.

Sunday September 29, 2024

No incidents reported

Saturday September 28, 2024

No incidents reported

Friday September 27, 2024

No incidents reported

Thursday September 26, 2024

No incidents reported

Wednesday September 25, 2024

No incidents reported

Tuesday September 24, 2024

Telephone Services Issue Report

Reports have been made that off-campus calls inbound to campus extensions are not going through. A critical case has been opened with our service provider. Updates will be made as more information is made available.

Inbound calling issues have been resolved.

Monday September 23, 2024

Informer Reporting Issue Report - Informer 5 Services

ITS would like to inform users that there is currently an outage for Informer 5 services. ITS staff are working to identify and resolve the situation as quickly as possible.

Informer 5 services are resolved and operational.

Sunday September 22, 2024

No incidents reported

Saturday September 21, 2024

No incidents reported

Friday September 20, 2024

No incidents reported

Thursday September 19, 2024

No incidents reported

Wednesday September 18, 2024

No incidents reported