All systems are operational.
This site displays the operating status of many of Coastal Carolina University's technology systems and services.
Visit https://www.coastal.edu/its/insideits/maintenance/ for regular maintenance schedules.
Visit https://www.coastal.edu/its (faculty/staff) or https://www.coastal.edu/scs (student) for more support.
Moodle is CCU's Learning Management System for academic classes and coursework.
Panorama for Digital Accessibility (in Moodle) provides organizations the unique ability to correct the accessibility of their digital content and provide alternative formats for users with learning disabilities.
Self-Service is a secure location for accessing university services, for instance, course registration and viewing grades for students. Employees access Self-Service to view faculty class rosters and manage employee leave, time cards, and more.
Tutoring Center System
Turnitin is a plagiarism checker used at Coastal Carolina University.
The YuJa Enterprise Video Platform is an all-in-one video experience to securely create, manage, discover, collaborate, and live stream video content across any device.
Zoom is a collaborative web-conferencing tool that is easily adaptable for online learning and working environments.
Room scheduling and calendar system
Dell Data Protection Encryption for endpoints management server
ITS Service Center email group
Ticketing System / KACE Systems Management Appliance
Encompasses Microsoft Office 365 applications, including Outlook email
Authentication method giving the ability to login and access many CCU services – such as Moodle and Office 365.
Provides employee training through Moodle
PeopleAdmin is used and managed by Human Resources.
Document imaging and electronic workflow system used by Admissions, Registrar, Financial Aid, Financial Services, Student Accounts, and other departments
Printing in computer labs and library
ITS remote support portal
Synoptix Financial Reporting
VPN Services.
The CCUguest wireless network is provided for and should only be used by University-sponsored visitors. If you need to request CCUguest access please contact the ITS Service Center at 843-349-5000.
Access to the internet from campus network
CCU Network Drives
University Housing wireless network
eduroam (education roaming) is CCU's Main campus wireless.
Access to the network through a wired connection
CCU High Performance Computing Cluster
Moodle-based portal used to access resources of the CI Project, including web-based desktops (Virtual Desktop Infrastructure), research software, and various training courses.
MyCCU is an online web tool that provides users with a single entry point to access CCU services and resources.
Web pages that display CCU shuttle pick up locations.
FUSION is a recreation management software utilized by the recreation staff.
Work has been scheduled for Friday July 10th, 2026 beginning at 6:00am. This work may last up to 12 hours causing intermittent and long periods of down time for Internet services and VoIP in the following locations:
Coastal Science Center 450 Century Circle (all portions) Tennis Complex Intramural Fields building and Atlantic Hall
No incidents reported.
ITS has scheduled maintenance for the following systems, please plan accordingly.
System: Ticketing System / KACE Appliance (https://5000.coastal.edu)
Maintenance Date and Time: Thursday, June 15, 2023, from 6 to 7:30 p.m.
Duration: 1.5 Hours
Impact: The Ticketing System / KACE Appliance will not be available during the maintenance window due to a required systems upgrade and maintenance. This maintenance impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communication, Human Resources, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems for the duration of the maintenance window.
6 p.m. Update: Maintenance is in progress. 6:40 p.m. Update: Maintenance was successful and is complete.
No incidents reported.
AWS has remediated the issue with core services used by a number of Ellucian products, including MyCCU. Ellucian Engineers will continue to monitor, but services are now restored.
MyCCU (Ellucian Experience) is recovering from the AWS service interruption. Ellucian engineers are coordinating with AWS on full remediation of the issue and will provide additional updates as they monitor service health.
MyCCU (Ellucian Experience) is currently experiencing a service outage due to an Amazon Web Services service interruption. Ellucian Engineers are currently working with AWS to remediate this issue.
We are experiencing an issue with MyCCU (https://myccu.coastal.edu/). ITS and the MyCCU vendor, Ellucian, are working to further determine the situation and a solution. An update will be provided as soon as possible.
ITS has scheduled maintenance for the following systems, please plan accordingly.
System: Ticketing System / KACE Appliance (https://5000.coastal.edu)
Maintenance Date and Time: Monday, June 12, 2023, from 7 p.m. to 10 p.m.
Duration: 3 Hours
Impact: The Ticketing System / KACE Appliance will not be available during the maintenance window due to a required systems upgrade and maintenance. This maintenance impacts the availability of the ITS, Student Computing Services, Moodle Services, University Marketing and Communication, Human Resources and Equal Opportunity, Institutional Research, Assessment and Analysis, Athletics Digital Services, and Academic Affairs Division ticketing systems for the duration of the maintenance window.
9 p.m. Update: Maintenance is still ongoing.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
No incidents reported.
ITS has scheduled maintenance for the following systems, please plan accordingly.
System: Network Services
Maintenance Date and Time: Tuesday, June 6, 2023, from 5 to 6:30 a.m.
Duration: 1.5 Hours
Impact: ITS must reinstall the Sands Hall network gear following the building’s renovation. This requires network service downtime. Network services will be affected in the following buildings: Facilities 1, Facilities 2, Facilities 3, Facilities 4, and Facilities 5.
7:28 A.M. UPDATE: Maintenance is ongoing due to technical issues. We will send an update as soon as possible.
8:49 A.M. UPDATE: Maintenance is complete. All network services are online.
Microsoft has resolved the previously reported issues.
Microsoft reports that users are experiencing issues accessing multiple Microsoft 365 services and features, such as accessing Outlook on the web, scheduling meetings, creating new teams/channels, and others. ITS is aware of the situation and is monitoring progress through our Microsoft representative.
All functionality has been restored for Perceptive Content Imaging Services. We are continuing to monitor the situation to ensure that it does not happen again. Thanks for your patience.
We are still experiencing issues and we are currently working with Dell to resolve it. Thanks for your patience.
We will need to apply an immediate patch that will make all Perceptive Content services temporarily unavailable today (6/05/23), starting at 11:20am until 11:40am. The process should not take longer than 20 minutes of downtime. Thanks for your understanding.
We are experiencing an issue with document retrieval. ITS is working to fix the problem. Thanks for your understanding.
No incidents reported.
No incidents reported.
No incidents reported.